We offer free standard shipping on orders of $99 or more within the United States by USPS.*
*Our 3 kg (6.6 lb) pails of honey are excluded from this offer. If you order 4 or more 3 kg (6.6 lb) pails of honey and select the Free Shipping option, your order will not be shipped. Also excluded from the free shipping offer are orders of 12 or more units of any honey product. Please contact Customer Support to make shipping arrangements.
Fresh Royal Jelly orders to the United States only ship on Mondays as we do not want to risk having the frozen product sitting in transit thawing if it does not arrive before the weekend. The only exception to this policy is if you purchase USPS Express Shipping (3 day) in which case we do ship on Tuesdays.
**It is highly recommended you purchase Express Shipping for your Fresh Royal Jelly order, especially during the summer months. There are no refunds for Fresh Royal Jelly orders.**
USPS WILL NOT leave your Fresh Royal Jelly package on your door step. If you are not home to receive your order, it is your responsibility to ensure that your Fresh Royal Jelly is picked up from the Post Office in a timely manner. There are no refunds on Fresh Royal Jelly orders that are not picked up at the Post Office.
Any Fresh Frozen Royal Jelly orders placed Tuesday through Sunday will be shipped the following Monday.
Free shipping is not available for international orders.