Shipping

• We offer free Standard shipping within Canada on all orders of $59 or more.*
• Free standard shipping within Canada is by Canada Post Expedited parcel only.
• Coupons or discounts not included in order total for free shipping.
• You will be emailed or texted your tracking # once your order is processed for shipping.
• Orders placed Monday - Friday ship next business day provided all items are in stock.  Fresh royal jelly orders excluded.

Fresh Royal Jelly Orders Within Canada:

• Fresh Royal Jelly orders within Canada ship on Mondays & Tuesdays only.   This is in order to avoid any risk of your order sitting in transit if it does not arrive before the weekend.
• Ontario/Quebec orders ship Mondays and Tuesdays
• All other Provinces/Territories ship Monday only
• Note to BC and Alberta Customers: It is highly recommended that you purchase either Xpress Post shipping or the 2-3 day option from UPS to ensure timely delivery.
• Our Standard Shipping with Canada Post is 5 business days to BC, meaning it will not arrive before the weekend when shipped on Monday.
• There are no refunds for Fresh Royal Jelly orders.
• Canada Post WILL NOT leave your Fresh Royal Jelly package on your door step if you are not home to receive your order. It is your responsibility to ensure that your Fresh Royal Jelly is picked up from the Post Office in a timely manner. There are no refunds on Fresh Royal Jelly.
• If you will not be home for delivery and you’d like your Fresh Royal Jelly left on your door step or property, select UPS as your shipping option.
• Any Fresh Royal Jelly order placed Tuesday through Sunday will be shipped the following Monday.

USA Orders

We offer free standard shipping on orders of $99 or more within the United States by USPS.*

*Our 3 kg (6.6 lb) pails of honey are excluded from this offer. If you order 4 or more 3 kg (6.6 lb) pails of honey and select the Free Shipping option, your order will not be shipped. Also excluded from the free shipping offer are orders of 12 or more units of any honey product. Please contact Customer Support to make shipping arrangements.

Fresh Royal Jelly

Fresh Royal Jelly orders to the United States only ship on Mondays as we do not want to risk having the frozen product sitting in transit thawing if it does not arrive before the weekend. The only exception to this policy is if you purchase USPS Express Shipping (3 day) in which case we do ship on Tuesdays.

**It is highly recommended you purchase Express Shipping for your Fresh Royal Jelly order, especially during the summer months. There are no refunds for Fresh Royal Jelly orders.**

USPS WILL NOT leave your Fresh Royal Jelly package on your door step. If you are not home to receive your order, it is your responsibility to ensure that your Fresh Royal Jelly is picked up from the Post Office in a timely manner. There are no refunds on Fresh Royal Jelly orders that are not picked up at the Post Office.

Any Fresh Frozen Royal Jelly orders placed Tuesday through Sunday will be shipped the following Monday.

International Orders

Free shipping is not available for international orders.